Our Mission
At IT Answers, we provide expert, custom tech solutions that fit your unique needs. With a focus on clear communication, reliability, and truly listening to you, we ensure your technology works for you, not the other way around.
About Me
Hi, my name is Patrick, and I’m the person behind IT Answers. I’m a proud cat parent to four quirky, lovable cats. I just love animals in general, and they bring so much joy to my life. In August 2024, my wife and I made the move to Kenora, and we’re now preparing for an even bigger chapter in our lives: welcoming our first baby girl. This business is my way of building something meaningful — for our family, for her future, and for the community we’re becoming a part of.
I’ve always had a passion for technology, and it’s what drives me to make it more accessible, understandable, and useful for others. I believe in simplifying tech so that it works for people, not the other way around. It’s all about solving problems, making life easier, and helping people get the most out of their devices and systems.
When I’m not working on tech, you’ll probably find me out on the tennis court — I love playing, and if you’re ever up for a match, I’m definitely down to play! Technology is my passion, but having a little fun and connecting with others is just as important.
IT Answers Story
At IT Answers, we’re not just about fixing problems — we’re here to build relationships and trust. We take a customer-first approach in everything we do, from providing reliable tech solutions to ensuring your voice is heard.
Here’s what we believe in:
Honesty: We’re committed to clear, transparent communication. You’ll always know exactly what’s going on, no confusion or hidden surprises.
Patience: We know tech can be stressful. That’s why we take the time to guide you through solutions at your own pace and ensure you’re comfortable every step of the way.
Customer Empowerment: We don’t just fix things — we help you understand them. Our goal is to make sure you’re confident and self-sufficient with your tech, long after the job is done.
Adaptability: Every customer is unique, and we approach every situation with flexibility, tailoring our solutions to fit your needs.
Clear Communication: We’re here to keep you in the loop. Whether we’re solving a problem or offering advice, we make sure you’re informed at every step.
Respect: Your time and feedback are invaluable to us. We always treat you with kindness and respect, ensuring that your experience with us is positive and professional.
Innovation: Technology never stops evolving, and neither do we. We stay ahead of the curve to provide cutting-edge solutions that make your life easier.
Thank you for taking the time to get to know us. Whether you’re here for tech support, advice, or just a friendly chat about your digital needs, we’re here to help — with honesty, respect, and a little bit of humor along the way.
The Future:
The IT landscape is ever-changing, and we are committed to evolving alongside it. Our vision for the future is to continue being your trusted technology partner, guiding you through the complexities of the digital age. We will relentlessly pursue innovation and excellence to help you stay ahead in a rapidly evolving world.
We invite you to join us on this exciting journey. Let's shape the future of technology together.
